The Warranty

At RZVisual we ensure that our in-house manufacturing and all the services provided by our company are of the highest quality. We have the pretty straightforward way to keep this statement and the further reading of the policies are all based upon our warranty.

This Policy notice discloses the privacy practices for https://rzvisual.com/ and conveys the following:

• Privacy policy
• Return policy
• Shipping and turnaround policy
• Cancellation policy
• Property rights and security
• Our rights

This privacy notice applies solely to information collected by this website, except where stated otherwise.

Customer Data

Your privacy is our top priority. Information, that you voluntarily give us via email or other direct contact, is used to process your orders.
We rely only on the basic contact information such as your name, company, title, address, telephone number, and Email address as you register, post comments on our webpage or contact us in any other possible way.

How We Use Your Data

1. Processing Your Requests for Products.
   We may use your email address to send you the confirmation form. Similarly, we will use your address to deliver or ship your product.
2. Marketing Communications.
   We may also use your Data to communicate with you about new products or services offered by us. We also update you with our blog posts.

Third Party Policy

RZVisual does not sell, trade or transfer Personally Identifiable Information of its customers to a third party. An exception are website hosting partners and other parties that may need the data for operating the website or serving the users, provided that the parties agree to keep the data confidential.

However, NON-personally identifiable visitor information may be provided to other parties for statistics, marketing, advertising, or other uses.

In all cases, except to the extent required by law, we act according to your instructions and with your advance notice.

Controlling Or Changing Your Information

You may opt out of any future contacts from us at any time. You can do the following by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Cookies Policy

Currently, Front Signs webpage do not use cookies policy.

Privacy Policy Updates

We may need to update this privacy Policy from time to time with the change of laws or Internet’s Policy system. If so, we will update the Privacy policy, so that you are always aware of the changes.

Unless you ask us not to, we may contact you via email in the future to tell you about the privacy policy updates, as well as special offers, new products or services or any changes to this Privacy Policy.

By visiting or using our Website (https://rzvisual.com/), you agree to the terms and conditions of our Privacy Policy.

Cancellations Policy

On any product, your order can be cancelled any time prior the confirmation form and manufacturing.  If your order has not yet passed on to production process, no additional change or cancellation fees will be applied.
Your Products are immediately processed after the confirmation. After we don’t allow any order cancellation on Custom Products.

However, If an item has already begun production, and you want to cancel. You will be notified of charged compensation.

Shipping & Turnaround Policy

We provide quality product within the time frames indicated by you. We guarantee speedy and quality production with the turnaround time mentioned in the agreement form. Depending on the project size, the manufacturing turnaround time can vary.

Refund And Return Policy

Personalized and Custom items are thoroughly discussed, and upon confirmation, we ensure that you’ll get exactly what you ordered.

If there is a slight difference between the confirmed design and the arrived product, we will use reasonable efforts to change for no additional charges.

Our return and refund policy falls into two categories depending on the nature of the product. Stock signs are signs that can be returned to the shelf for resale to another customer. Custom made signs or special order items are non-returnable. 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

We take all the technological measures to protect your personal information from loss, disclosure, destruction, or unauthorized access.

Intellectual Property Rights

By providing us with an order on this Site, you confirm that you have the right to use all texts, designs and other intellectual properties submitted to us by you.

We reserve the right to refuse to accept orders from customers who are believed to have infringed or violated the intellectual property rights of others.

Other Provisions As Required By Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 844 833-1188 or via hello@frontsigns.com.

Copyright Notice

All Rights Reserved. Any rights not expressly granted herein are reserved.

Our Rights

We may use information about you:

• to manage your account with us.
• to provide the services, publications and information you request
• to deliver content that matches your professional interests
• to contact you with information about products and services
• for another purpose that we tell you about when you give us the information.

We reserve the right to limit quantities of items purchased by each customer.